New York location upgrade (Resolved)
  • Priority - High
  • Affecting Server - Master TcAdmin
  • Hello,

    We are currently upgrading our New York location to a better network, we expect this to take a couple of hours.

    This will decrease latency and increase protection.


    Update - 30/6 18:00

    Most of the servers is back up. we are still working on the last few.

    Update - 29/6 23:40

    We have had some small problems, so the maintenance is taking a bit longer.
    We hope to have it all sorted with in a few hours from now.



    Stay tuned for more. 

    Best regards,
    Serenity Servers

  • Date - 29/06/2019 15:00 - 04/07/2019 15:00
  • Last Updated - 30/06/2019 18:12
Chicago server down (Resolved)
  • Priority - Critical
  • Affecting Server - Master TcAdmin
  • One of our servers in Chicago is down, and we are working on it.

  • Date - 08/06/2019 08:27 - 08/06/2019 14:11
  • Last Updated - 08/06/2019 08:29
Kansas & fast dl down (Resolved)
  • Priority - Critical
  • Affecting Server - Master TcAdmin
  • https://billing.serenityservers.net/announcements.php?id=52

    We are aware of the problem, and so is the datacenter. We will in the upcoming week move our gear away from their system.
    They are simply too unreliable to continue this way.

  • Date - 10/12/2015 00:38 - 18/12/2015 02:14
  • Last Updated - 10/12/2015 00:38
Canada down (Resolved)
  • Priority - Critical
  • Affecting Server - Master TcAdmin
  • http://status.ovh.com/?do=details&id=11304

  • Date - 02/11/2015 22:18 - 22/11/2015 20:37
  • Last Updated - 02/11/2015 22:18
Update to .159 (Resolved)
  • Priority - Medium
  • Affecting Server - Master TcAdmin
  • The server on IP 185.38.148.159 has ran out of RAM.

    While this means nothing for the current use, it may give degraded performace in the long run.

    We schelud with our datacenter, to upgrade the server with more RAM tonight.

    We tried to do it as late as possible, but sometimes things just dont work out as planned.

    The downtime will not be very long, but notify your players anyway.

    - Mikkel

  • Date - 30/10/2014 23:00 - 31/10/2014 01:22
  • Last Updated - 30/10/2014 22:21